How do I book a party?
All inquires must go through the website. Please complete the “Book A Truck” tab at the top of the page.
How far in advance do I have to book?
We book on a first come, first serve basis and cannot guarantee availability. For peak periods (May-October) we encourage you to book as far in advance as possible. Please be prepared with a back up date.
How do I officially book, do I pay a deposit?
A 20% deposit is required to officially book your event (line item on your invoice). The deposit can be paid via credit card in the link received with your invoice or by mailing a check to our office. The remaining balance is due on the date of your party, payable only by cash or valid check.
I paid a deposit, what is next?
Kick your feet up, food and catering for your event is taken care of. Please mark your calendars to reach out 2 WEEKS PRIOR TO YOUR EVENT with a final guest count and any last-minute details or logistics. The week of your event we will send over the contact info and team assignments for who will be working your event. In the meantime, please do not hesitate to reach out if you have any questions.
If the date I want is booked, do you have a waiting list?
No. If possible, please consider an alternate date.
What if I need to cancel or postpone my event?
2 WEEKS is the magic number. If your event is more than 2 WEEKS away your deposit will go onto your account as a credit to be applied to a future event. We do not refund deposits. If your event is less than 2 WEEKS away your deposit is forfeited. This is communicated on the bottom of all invoices, when you book your event you are acknowledging our procedures.
What if I have less than 50 people for my party?
Pricing is the same for any party size under 50 guests. Pricing does not change for having less people.
What is your minimum number of people?
There is no minimum number of guests, our base package is 1-50 guests. Pricing does not change for having less people.
What is your maximum party number?
Each truck is able to service a maximum of 400 people per 2 hour party. If you have more than 400 people, you will need to order a second truck, third truck, etc. We currently have 3 trucks in operation. If your party is longer than the 2 hour window we can make accommodations to serve more people out of one truck.
How do you feed large groups quickly, how do guests get the food?
We are built for feeding large groups quickly; we will constantly be cooking during the duration of your event. We are not cooking by the order, just assembling by the order. All hot food comes out of the service window on the truck. We typically can provide plates of food to your guests within 20 seconds of receiving their order in the window. We will provide, decorate and set up a table outside of our truck for your guests to do their own chips and salsa bar. If someone needs a custom order our staff will be happy to accommodate.
Can you set up a buffet?
No, we do not want to jeopardize our food quality. Hot and fresh food should come right off the grill in the food truck. Not sitting on a table exposed to the elements and getting dry and cold.
When do you need to know our final headcount?
You are responsible to reach out 2 WEEKS prior to your event date if you need to revise your event numbers.
Do I have to pay full price for children?
Children under 5 years old do not count towards the headcount, children 6-11 years old are counted 2-for-1. If having a party with children please mention when booking.
Are you flexible with your time slots?
All of our trucks do a lunch and a dinner event every day so we try to stick to typical eating periods. If you have any questions please put them in the NOTES section when completing the Book A Truck form; we can always check to see if we can accommodate your time.
Do you do parties outside of Connecticut?
We serve events throughout Connecticut and Westchester County, NY.
Can I pay with a credit card?
Any “non deposit” charge on a credit card will incur a 3.5% credit card processing fee.
What if I want to have multiple trucks at my event?
Please let us know at the time of booking. The rule of thumb is to book each for 70% of your total guest count so you can have a buffer and guests can overlap. This way you ensure one or both trucks won’t run out, as guests never split up 50/50 evenly. If booking 3 trucks book all for 50% of your total guest count.
Truck Vending
Do you do street and festival vending?
During our peak season (May-October) we do not participate in festivals or street vending. Our trucks are only booked for school, private, and corporate events.
Where can I try your food before I book for my party?
Since our trucks are only for private events hopefully you have been invited to a party we are catering. There is no where to sample our food unless you have been invited to a private food tasting for weddings only.
Rain
What happens if it rains?
We are rain or shine. We have a 12’x12’ awning that extends over all of our service windows for guests when they are ordering. Please plan ahead, food trucks parties are outdoor events.
Can you bring food inside?
Yes, we can but this requires additional staffing. Please ask for this at the time of booking. If it is the week of your event we may not have the staffing required.
Can you pull up to my garage?
If possible to maneuver the truck we will park adjacent to a garage or building.
Parking and Setup
Can you park in the yard?
Only if the ground is level and firm. However, if a customer, guest, or an event coordinator requests the Food Truck to pull onto: grass, dirt, or sand, and off a paved area, they are responsible for any damages to the lawn or ground. Also, any damages to the truck including the truck sinking and/or getting stuck. If the Food Truck gets stuck due to a parking request, the customer assumes responsibility for the cost of the tow, and any damages to the Food Truck.
Can you park on the street in front or my house?
We can park in the street, as long as it is not a main road or interfere with traffic.
What are the truck dimensions?
Our largest truck is 9 feet wide, 22 feet long, and 12 feet in height.
Dietary Requirements
Do you provide gluten-free options?
Yes, all of our Taco Loco truck menu is gluten free except for our dessert option. All menus have a asterisk on gluten free items. Please mention if you need us to accommodate additional gluten free needs.
How about nut allergies?
All of our facilities are 100% NUT FEE – prep kitchens and party trucks.
How do you accommodate all of the allergies our guest has?
We have a sign in the window of all of our food trucks asking guests to mention any allergies or food restrictions they may have. If we know we can guide them around the menu and accommodate accordingly.
Can you do dairy free?
Yes, many of our menus are already dairy free. On the Taco Loco truck menu dairy is an add on for some of the tacos, your guests will just request dairy free in the window while ordering and we can accommodate.
Loco BBQ
All of our meats, dry rubs, and sauces are homemade, gluten free, and MSG free. We can tell you every ingredient in everything because we make it all inhouse.
Trucks
How many trucks do you have?
Currently, we have 3 trucks in operation.
Do you have a restaurant?
After 40 years we closed our restaurant Spring of 2022 to focus full time on our catering and party truck business.
